Organisation

Our organisation's structure is a family run business located in Birkirkara Malta since 2002 and it offers a friendly warm welcome to our customers. Alexia, the founder is a dedicated florist in search for innovation and creativity. She is a graduate from the International School at Scarton Pennsylvania in floral design.


Alexia's Flowers

Alexia's Flowers is bound to provide the best customer care possible as they are our most valuable asset. We encourage our customers to give us feedback to keep enhancing our services. The organisation always welcome new customers but our main objective is customer retention. The organisation provides a free delivery service on most of the products. When it is possible, the organisation offers same day delivery if an order reach us until noon. On-line flowers are our speciality because it contact us with worldwide customers.

As we operate under the exempted vat scheme (VAT DEPARTMENT) our products don’t have any extra vat fees to be paid. The initial price you see is what you pay.

VAT No: 2042 8933
Trade License number : N1100/2014

Our Values

Alexia's Flowers, are guided by the following values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these values. We believe that putting our values into practice creates long-term benefits for suppliers, customers and employees.

Quality

Our products and services will be "best in class" in terms of value received for your money paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.

Customer Satisfaction

We are dedicated to satisfying our customers' needs. We believe in respecting our customers, execute their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery when you send flowers to Malta.

Integrity

We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.

Suppliers

We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers' needs in conducting all aspects of our business.



Our Mission Statement

Alexia’s Flowers are proudly committed to provide an honest and accurate worldwide flowers on line service. Our organisation use modern technology to connect worldwide in the shortest time possible. Alexia’s Flowers are committed to keep its excellent reputation in social, community and be environmental concerned. Our basic beliefs, ethical, values and aspirations are our main priorities. The company is committed to growth in order to keep rendering its services in the highest online standards possible.


Our company’s best assets are all those employees who with their dedicated effort will contribute to our success. Alexia’s Flowers is committed to satisfy:

  • customers who give flowers gifts as their first choice
  • customers who appreciate the fragrance of fresh flowers
  • customers who will admire and appreciate floral art at their home
  • motivate other people to appreciate flowers designs

  • "With our service, we deliver customer satisfaction."